They write on walls, working in music or manipulate with Lego: one might expect in a nursery school game room. And yet, it comes to the premises of the very serious SSII Capgemini. In its ASE ("accelerated solution environment") centre, located in defence, Capgemini receives consultants and clients for a specific working sessions. The framework has nothing to do with a conventional workspace: green carpet Apple or pink fuchia, mobile partitions of the Ottomans in the room. Not very studious as atmosphere at first. And yet, it is here that are the most prestigious clients, Schneider Electric to Volvo passing by LVMH. The objective "Strengthening the ability of commitment of the teams leading complex transformation programs", said Alain Biriotti, Director of the centre of defence. Clear: to work together, and in a timely manner, teams normally scattered on several sites who want to redefine their strategy, imagine their futures markets or rethinking their organization.
"Liberation of the floor".
This approach, inspired by the Montesori method, was developed by an American architect, Matt Taylor, whose Capgemini bought the exclusive licence to use for the missions of Council business. For a period of three days, work sessions can bring together 20 to 100 people, often from different countries. Here, point plenary Conference where participants listen religiously the point of view of an expert for hours. It is the Working Group and the exchange of ideas that are both engines of the approach. And to make dialogue participants or update disagreements, everything is good: plush, toys, books and accessories of disguise are made available to customers to let speak all the ideas. "The objective is to cause a release of the floor by an incongruous situation, an unusual object." "We had for example proposed in one of the working groups to express their vision of a project by rewriting the lyrics of well-known songs," says Alain Biriotti. The environment is so rife with incongruous objects that are "pacemaker" for the creativity of the participants. "The playful dimension of the approach course has a function of delay, but, beyond the first impression of surprise, is used of these objects or these situations in a metaphorical way," said Alain Biriotti.
No element of the environment is left to chance: the tables are rounded to facilitate the discussions, background music (because all of this happens in music!) is chosen according to the phases of work and bulkheads are mobile to reconfigure the space at will according to the composition of the groups and the evolution of the project. Participants work sometimes individually, other times in Group 2, 4 or 8, standing or seated, with or without table, following the objective of the meeting. "Working table is an obstacle to converge the ideas quickly." It is much more effective in standing, writing on the wall.
The support of the ESA centre team is in the image of the place, eclectic: a graphic designer, a psychologist, a musicologist, an architect, Illustrator. "The human experience was very rich and surprising," reflects Florent Courau, Director of LVMH program. A place to work offset, which can make dream; but, with the exception of the Director of the centre and his team, person working here more than four days following.
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